Question 1

Do I need to provide any of the cleaning products/materials or equiptment?

Accepted Answer

No.  Not unless specific terms are arranged for your unique needs. We supply the labor, equipment and (usually) the cleaning agents.

Question 2

What is your typical response time to customer requests?

Accepted Answer

High priority requests like plumbing problems and standing water are tended to within hours of a voicemail or email, if not sooner. Typical requests are almost always tended to within 24 hours.

Question 3

How does sanitizing work?

Accepted Answer

We offer two options for sanitizing. A hands-on manual approach and a electrostatic spray that delivers disinfectant into the numerous hard to reach corners and crevices in every facility that spray & wipe methods don't reach.  Electrostatic spray provides higher efficacy by improving coverage more efficiently and effectively than wipes and spray & wipe methods. Both methods leave no residue, are safe on electronics, and need 20 minutes to dry.
Please refer to "Services" page for more info or just contact us for a customized quote.

Question 4

Do you wash windows?

Accepted Answer

Yes, however we contract it out to our trusted partners. We only use companies that have provided superior service in the past.

Question 5

Do you offer one-time "deep cleaning" services for jobs that fall outside the "norm"?"

Accepted Answer

Yes, however we evaluate these on a case-by-case basis. Please give us a call so we can better understand and answer your question. 630-448-0088.

Question 6

Have any of your employees ever been caught stealing?

Accepted Answer

Absolutely not. We go through a rigorous hiring process to ensure that we hire only people of character.

Question 7

Is your staff capable or working second or third shift?

Accepted Answer

Yes. Please email or call us so we can get to know how we can assist you with your specific needs.

Question 8

How long does it take to get a quote back?

Accepted Answer

We typically try to get all RFQ's answered within a week. It may take a little longer during particularly busy periods. You can always ask for a rush response and we'll do our best to accommodate your needs.

Question 9

Do you offer misting or fogging?

Accepted Answer

The electrostatic sprayer is not a fogger or mister. The electrostatic charge of the sprayer allows the droplets to attract to the surface rather than float in the air, as is typically associated with a mister or fogger.  Misters and foggers are associated with worker exposure and respiratory concerns. EarthSafe has conducted OSHA and NIOSH third party testing ensuring that there are no safety concerns for acute or long term worker exposure. It was established that exposure levels or PURTABS when sprayed with the Protexus Electrostatic Sprayer fall below established Permissible Exposure Levels (PEL).

Question 10

Does the sprayer have a safety certification?

Accepted Answer

All of our sprayers have ETL Certification which is the equivalent to UL and certifies that the products have met all the minimum safety standard requirements established by OSHA and carried out by Nationally Recognized Testing Laboratories.  The selection of either certification largely comes down to the ETL having a larger pool of testing facilities and the ability to process registrations faster than UL.  Neither carries any benefit over the other.

Question 11

Does spraying PURTABS leave "bubble marks, or streaking" on plastic and stainless steel?"

Accepted Answer

At a 4306 ppm concentration (4 minute C.diff claim), it may leave some residue, which would need to wiped with water once dry. With all other concentrations, residue will not be left on plastic or stainless steel.  Over saturation or hard water deposits may also cause streaking.

Question 12

Does the electrostatic spray leave a smell?

Accepted Answer

Yes. PURTABS have a slight chlorine smell that dissipates quickly after application leaving what most customers describe as a "clean" or "sterile" smell.

Question 13

Is the electrostatic spray safe to use around destops, keyboards, laptops, monitors, phones, and copiers?"

Accepted Answer

EvaClean can be used around standard office equipment such as laptops, desktops, keyboards and monitors but should not be applied directly to any sensitive electronics. Before applying, reference the equipment manufacturer's instructions for cleaning and disinfecting.

Question 14

Will spraying PURTABS around fabrics stain them?

Accepted Answer

PURTABS does not discolor fabrics. PURTABS should not be used on non-colorfast fabrics, wool or silk fabrics, or any fabric with a special finish.

Question 15

What is the active ingredient in PURTABS?

Accepted Answer

PURTABS is a sustainable, solid tablet form of Sodium Triclosene, NaDCC, which dissolves readily in water to become a powerful hypochlorous acid (HOCL) that is versatile enough, depending on concentration, to use as a food surface sanitizer and a hospital grade disinfectant. 
The active agent in PURTABS is sodium troclosene (NaDCC). While it does provide chlorine in the form of hypochlorous acid (HOCL) for sanitizing and disinfection purposes, it is not a hypochlorite like chlorine bleach. The chemistry and mode of action of NaDCC is significantly different, producing a solution that is stable once diluted, particularly in the presence of organic contaminants. Studies show that HOCL has four times the antimicrobial killing power of hypochlorites (-OCL).

FAQ

Frequently Asked Questions